Your privacy matters
Privacy Policy
This policy explains what information we collect, why we collect it, and how we keep it safe.
Information we collect
- Order details you share on WhatsApp — your name, phone number, delivery address and the details of your order.
- Payment information — payments are processed by your UPI app or our payment provider. We receive confirmation of the payment, but we never see or store your card number, PIN, OTP or UPI PIN.
- Website usage data — we use Google Analytics to understand how visitors use our website, such as which pages are visited and which buttons are clicked. This uses cookies and does not identify you personally to us.
How we use your information
We use your information only to make and deliver your order, contact you about it, provide customer support, and improve our website. We don't sell or rent your personal information.
Sharing
We share your name, phone number and address only with the courier delivering your order, and with our payment provider when you pay by payment link. Website usage data is processed by Google Analytics.
Keeping your data safe
We keep your information only as long as needed for your order, customer support, and our legal and accounting requirements.
Cookies
Google Analytics uses cookies. You can block or delete cookies in your browser settings; the website will still work.
Your choices
You can ask us on WhatsApp or by email to see, correct or delete the personal information we hold about you, subject to any legal requirements to keep order records.
Contact
Anjali Kumari (Anjali Crochet Knit), 12th Avenue, Gaur City 2, Greater Noida West, Uttar Pradesh, India. WhatsApp / Phone: +91 8882967692. Email: anjalicrochetknit@gmail.com.
Questions?
Message us on WhatsApp at +91 8882967692 or email anjalicrochetknit@gmail.com — we're happy to help.